Add funds to your festival bracelet and enjoy every moment without carrying cash — quick, easy, and secure.
If you top up with your debit or virtual prepaid card from Next by NBG you earn €5 for every €50 you load.
Add funds to your festival bracelet and enjoy every moment without carrying cash — quick, easy, and secure.
If you top up with your debit or virtual prepaid card from Next by NBG you earn €5 for every €50 you load.
"Cashless" is a contactless payment system. It will facilitate your spending during the event (drinks, meals, merchandise, etc.).
Refund Period :
15.09(00.01) until 19.09(23.59)
Refund Cost :
1€ You have to keep your wristband for the Refund (require the 6 digit code inscribed on the back of your cashless wristband)
Register a secure cashless account online using your TICKET ID (not the ORDER ID)
Add the amount of money that you want to top up. You will be charged 0.50€(activation cost) per wristband.
When you go to the event you will exchange your e-ticket for a wristband that has your money loaded on to it. You can skip straight to Step 5!
If you haven’t created your online account in advance, no problem! Just come back to this pageURL and create an account OR go to the dedicated event top up CASHIER points and add funds to your wristband.
You're now ready to get purchasing on site!
If you still have money on your wristband after the event, we will let you know the exact date you will need to reclaim it by.
If you have created a Cashless account to ask for your money back you have to login to your account via the festival website and press the button « Refunds ». Your bank account will be credited at the end of the month.
If you did not create a Cashless account then in order to reclaim your balance, you must create a Cashless account. It’s quick and easy: visit the event website, and go to the Cashless section.
From there create your Cashless account by entering:
Once logged into your account, click the « Refunds » button. Your bank account will be credited before the end of the month.
Upon entering the Festival and after we scan your ticket, you will receive a wristband with a QR CODE.
You can scan it with your phone and load money onto your wristband right then and there without creating an account! However, you will need to use an account for refund requests or the option to upgrade.
If there is money left on your wristband after the festival you are able to refund from 15.09(00.01) until 19.09(23.59). When you apply for a refund there is 1.00€ fee.
Refunds will be done by debit/credit card only, and will require the 6 digit code inscribed on the back of your cashless wristband.
As your account is linked to your wristband, you can block it by visiting the information point onsite. You can get a new wristband which will be credited with the balance of the chip you have blocked.
If you do not create an account, blocking your wristband is impossible as we won’t have the unique reference number.
No, but we highly advise it! This will allow you to:
Top-up your account at any time on the website or in the festival app (and avoid queue on festival cashless banks).
Check out all of our FAQs or chat with our AI assistant anytime — it’s fast, friendly, and always on to guide you through anything festival-related.
Check out all of our FAQs or get in touch with us!
